Our aim is to deliver your goods to you as soon as we can. In the event that an item is sold out or unavailable, we will promptly advise you so that you can consider an alternative item. Any items on back order will be sent to you as soon as they become available at no extra cost to you. We value your business and will do our very best to ensure that your products arrive to you in tact and on time.
Customers within Australia may choose from the following options:
- Free postage on all orders over $150
- Standard parcel post – $11 flat rate on all orders below $150 – estimated delivery time within 7 working days – customer not required to sign and able to track parcel through Australia Post
We also ship to most destinations around the world.
- Free postage on all orders over $200
- Standard Pack & Track parcel post – $30 flat rate on all orders below $200 – estimated delivery time within 14 working days – tracking available
Please note that orders placed outside Australia may be subject to the relevant taxes and duties applicable to the jurisdiction from which the order was placed. For further information, please contact your local customs office. Country-specific customs duties, taxes and clearance fees are the responsibility of each individual customer. Unclaimed or refused deliveries may incur additional fees.
If you have not received your order within the days specified please contact us at [email protected]
Liability – Please note that ShopMia and Australia Post do not accept any liability for any loss or damage whatsoever due to the use of express post.